Every feature, explained plainly

Every branch files the same standard reports on a fixed schedule, and the owner sees who has filed and who is late, without chasing anyone on WhatsApp.

• Three report typesBi-hourly, night audit and a management daily report, each with its own form and its own time window.

  

• Fixed schedule and remindersThe app shows the next report due and raises a red "pending" banner with a Fill now button when a report is overdue.

  

• Live countersPending now, submitted today and missed today, so a glance tells you who is behind.

  

• Hotel-ready formsBi-hourly form captures rooms in maintenance, sellable rooms, in-house rooms, OTA and FIT prepaid arrivals, revenue so far, occupancy % and ARR.

  

• Submit and sendOne tap saves the report and opens WhatsApp with the report already written, with support for a second recipient.

  

• Branch loginsEach manager files only for their own branch. Dark mode included.

  

• Tested109 automated tests pass, covering the report flows, WhatsApp handoff and access rules.

Staff records, attendance, shifts and payroll in one system, with access rules so each person sees only what they should.

• Staff directoryCode, name, branch, department, designation, salary and status in one searchable list, with filters, sorting, export and activate or deactivate.

  

• Full employee profilePhoto, phone, email, join date, salary type, base salary, overtime rate per hour, default shift and notes.
• Documents kept privateID proof, contracts and certificates stored in a private bucket, visible to Boss and HR only.
• Attendance that locksCheck-in and check-out are marked together and the row locks after saving. Only Boss or HR can edit a locked row. Night-shift staff are marked later.

  

• Reminders and past datesA banner shows how many staff still need today's attendance, and past dates can be filled in when needed.
• Shift managementDay and night shifts per employee, with a default shift on every profile.

  

• Monthly payrollPer branch and month: paid days, base pay, overtime pay, bonus, deductions and advances roll into net payable. Draft is editable, then finalised, with CSV export and a payslip for each employee.
• Change requestsStaff and managers raise changes in the app instead of on paper, and Boss or HR approve them.

  

• ReportsAttendance trend, staff by department and monthly payroll by branch, plus a salary CSV.

  

• Role-based accessDifferent permissions for owner, HR and manager. User guides are available in four languages.

  

• AuditedTwo full audit rounds, five bugs fixed and 27 of 27 QA tests passing.

One guest record and one booking pipeline across all five hotels, with loyalty, campaigns and service recovery built in.

• DashboardBookings, collected revenue, direct-booking share and repeat stays, with a 14-day chart and week-on-week change. A banner flags booking requests waiting for a decision.

  

• One guest identityA guest who stays at two hotels is one record across the group, with preferences and tags.
• Front desk boardArrivals, in-house guests and departures for the day, with VIP flags and preferences visible at check-in.
• One booking pipelineDirect, walk-in, phone and OTA bookings in one list. Guest requests are accepted or declined, then moved through check-in, cancelled and no-show.

  

• Live alertsA new booking request pops up with the guest, hotel and reference, with a chime.
• LoyaltyPoints are earned automatically on checkout, with tiers that upgrade on their own and coupon redemption tracked.
• Offers and campaignsCoupons with real discounts, plus campaigns to segments such as win-back, VIP and Gold and above, with an assisted WhatsApp send list.
• AutomationsBirthday and inactive-guest (30, 60, 90 days) triggers, and a send-WhatsApp tool that fills the guest's name and hotel into a template.
• Service recoveryA low rating opens a ticket by itself. Staff set priority and status, add resolution notes, view the guest's photo and call on WhatsApp.

  

• Room inventoryTotal and available rooms per room type, updated automatically when a booking is confirmed, cancelled or checked out, with sold-out and low-stock flags.
• AnalyticsBooking source mix, repeat rate, average booking value, top guests by lifetime value, rating trend, resolution time and offer conversion.
• Hotel-level accessEach branch manager sees only their own hotel. The owner sees all.
• Daily comfortCommand palette (Ctrl+K), collapsible sidebar and an AI assistant panel for drafting messages and finding features.

A booking and loyalty app for guests, connected to the same system the hotel staff use.

• Easy sign-inGoogle, magic link, or email and password, with forgot-password.
• Hotels and roomsHotel pages with a photo gallery, address, a Google Maps link and check-in and check-out times. Each room has swipeable photos and a feature list.

  

• Request to bookPick dates, guests and number of rooms, apply a coupon for a real discount and see the full price summary. The hotel confirms availability, and the guest sees the status.

  

• Live availabilitySold-out rooms are marked and low stock shows "Only N left", updating in real time.

  

• My staysEvery booking with its status, and a pop-up when the hotel confirms or declines.
• Wallet and rewardsA membership card by tier, points, perks, a referral code and one-tap coupon copy.
• HelpReport a problem with a photo, and a WhatsApp button that opens the right hotel's number for the stay.
• AssistantAn AI helper for booking, loyalty and stay questions.

A group website plus one site per hotel, built to be found on Google and named in AI answers.

• Group websitehotelroyalgroup.in with direct call and WhatsApp booking paths.

  

• Structured dataSchema.org markup across eight types so search engines and AI read the facts correctly.
• Local content40+ keywords and 32+ articles aimed at Chennai searches, with a 34-URL sitemap.
• AI search resultsThe group site appeared on Perplexity at position 2 within nine days of launch, and the hotels show up in ChatGPT and Perplexity answers.

  

• One site per hotelRoyal Inn, Royal Park, Royal King, Embassy Park and Royal Luxe each have their own domain and look, all linked to the group.

  

• Direct-booking planAn OTA strategy and a 90-day occupancy plan covering OTA optimisation, Google Business Profile, corporate tie-ups and the direct channel.

Listings on MakeMyTrip, Goibibo and Agoda kept accurate and consistent, starting with Hotel Royal King.

• Right rate plansRoom-only (EP) rates for hotels that do not serve breakfast, so guests are never promised what is not there.
• ConsistencySame photos, room names and policies on every platform and on the hotel website.
• Separate accountsEach hotel has its own email ID and OTA login, kept organised.

A conversation flow that answers common enquiries on WhatsApp and hands the guest to the front desk.

• Conversation simulatorAn 8-branch conversation flow already built and tested as a simulator.
• Next stepConnect it to the WhatsApp Business Cloud API so it replies for real. The connection code is written and waits for a Meta access token.

Not live yet. Listed here so nothing is oversold.

• Online paymentsPay-online or pay-at-hotel with a Razorpay-style gateway. Deferred until business documents and KYC are ready.
• Automatic WhatsApp messagesSending campaigns and confirmations automatically through the WhatsApp Business API instead of the assisted send list.
• Push notificationsBackground alerts for guests and staff on the mobile app.
• Review requestsAsk happy guests for a Google review automatically.